1. Acceptance of Terms and Conditions

By registering an account or using any services offered by 1bat on the website 1bat.bar, you hereby agree to be bound by all terms and conditions set out in this document. If you do not agree with any part of these terms, you are required to discontinue use of our platform.

These terms constitute a legally binding agreement between you as the user and 1bat as the platform operator. Continued use of the platform following any amendments to these terms signifies your acceptance of the updated terms. It is your responsibility to review this page from time to time to ensure you are always aware of the latest terms in effect.

Important Note: This Terms and Conditions document should be read together with Privacy Policy and Responsible Gaming Policy us, all of which together form the entire agreement between you and 1bat.

2. Membership Eligibility & Account Registration

To register and use 1bat's services, you must meet the following requirements without exception:

  • Be at least 18 years of age at the date of registration.
  • Is an individual registering on their own behalf and not on behalf of another person.
  • Not listed on any self-exclusion register from any responsible gaming programme.
  • Have full legal capacity to enter into a binding agreement.
  • Register one account only — holding multiple accounts is strictly prohibited.

All information provided during registration must be accurate, complete, and up to date. 1bat reserves the right to request identity verification (KYC) at any time. The KYC process involves submission of a valid identity document such as a MyKad or passport. Failure to submit the required documents within the specified timeframe may result in your account being suspended until verification is complete.

Warning: Registering an account using false information or another person's identity is a serious breach of these terms and may result in immediate account termination without refund of any remaining credit balance.

3. Deposits, Withdrawals & Fund Management

1bat supports a wide range of popular payment methods in Malaysia including DuitNow, FPX, Touch 'n Go eWallet, Boost and GrabPay. The minimum deposit is RM10 and all deposits are processed in real time with no additional fees from the platform.

For withdrawals, requests will be processed within 15 minutes for major payment methods. Several important points regarding fund management at 1bat are as follows:

  • For security purposes, withdrawals may only be made to the same payment method used for your deposit.
  • Each withdrawal request is subject to a standard security review, which is typically completed within 15 minutes.
  • Daily and weekly withdrawal limits may vary depending on your account verification level.
  • 1bat does not charge any fees for withdrawals — any charges incurred are from your own payment service provider.
  • Account balances do not earn any interest and are not protected banking deposits.
Helpful Tips: To speed up your withdrawal, ensure your account has completed full KYC verification. Verified accounts enjoy priority in withdrawal processing and higher transaction limits.

4. Betting Rules & Bet Settlement

All bets placed on the 1bat platform are subject to the betting rules established for each sport type and market. Users are responsible for understanding the applicable rules before placing any bet. Some general principles that apply to all bets on 1bat are:

  • Confirmed bets cannot be cancelled except under specific circumstances such as event delays or cancellations.
  • The odds displayed at the time a bet is placed are the odds that will be used for settlement — except for in-play bets which are subject to real-time odds changes.
  • If an event is suspended or not concluded within the specified timeframe, the bet will be refunded at its original value.
  • The Cash Out feature allows you to settle a bet early at a value calculated based on the current match situation.
  • 1bat reserves the right to void or adjust bets placed at clearly incorrect odds due to technical errors.

For esports markets, specific rules apply to each game title. Esports bet outcomes are determined based on official results announced by the relevant tournament organiser. Any protest or appeal regarding a result must be submitted within 72 hours of bet settlement.

5. Bonuses, Promotions & Loyalty Programme

1bat offers a variety of bonuses and promotions to members from time to time. Each bonus is subject to specific terms and conditions stated alongside the relevant offer. Some general conditions that apply to all bonuses at 1bat are:

  • Bonuses cannot be converted directly to cash unless the wagering requirement (rollover) has been met.
  • Rollover requirements are typically expressed as a multiple of the bonus amount received — for example, 10x means you must wager 10 times the bonus value before making a withdrawal.
  • Only one bonus may be active at a time unless otherwise stated in the relevant promotion's terms.
  • Bonuses obtained through fraud, abuse or breach of terms will be forfeited without notice.
  • 1bat reserves the right to modify, suspend or terminate any promotion at any time with reasonable notice.
Loyalty Program: Active 1bat members automatically accumulate loyalty points based on their betting activity. These points can be redeemed for a range of exclusive rewards. Full details of the loyalty programme are available in your account section after login.

6. Responsible Account Use

Each 1bat account is for the personal use of the account holder only. You are fully responsible for all activity that occurs on your account and must keep your password confidential. Key prohibitions regarding account use that you should be aware of:

  • Sharing your account with any other individual, including family members, is strictly prohibited.
  • Transferring funds between 1bat accounts except through officially provided mechanisms is strictly prohibited.
  • Using automated software, bots or scripts to interact with the platform is strictly prohibited.
  • Using a VPN or proxy to conceal your actual location in order to bypass geographical restrictions is strictly prohibited.
  • Engaging in any form of systematic betting arbitrage intended to exploit odds discrepancies is strictly prohibited.

Violation of any of the above prohibitions may result in account suspension or termination. In confirmed cases of fraud, 1bat reserves the right to hold the account credit balance pending completion of an internal investigation.

7. Responsible Gaming

1bat is deeply committed to the principles of responsible gaming. We provide a range of tools to help you manage your betting activity in a healthy way:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings.
  • Betting Limit: Set a maximum limit on the amount you can wager within a specified period.
  • Temporary Break: Suspend access to your account for a period of 24 hours to 6 months.
  • Self-Exclusion: Option to permanently self-exclude from the platform if needed.
  • Reality Check: Set periodic reminders about the time and money spent during your wagering sessions.
Health Reminder: If you or someone you know shows signs of problem gambling, please seek help immediately. This platform is for entertainment purposes only and should not be used as a primary source of income or as a way to resolve financial difficulties.

8. Intellectual Property & Platform Content

All content on the 1bat platform, including logos, graphic designs, text, software, databases, and multimedia materials, is the exclusive property of 1bat or our licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal use only.

You are prohibited from copying, distributing, modifying, publishing, publicly displaying or creating derivative works from any platform content without prior written consent from 1bat. Any unauthorised use may result in legal action.

9. Limitation of Liability

1bat is not liable for any indirect, consequential, special or punitive losses arising from the use of or inability to use our platform. This includes but is not limited to:

  • Financial losses arising from betting decisions.
  • Service disruptions due to platform maintenance or circumstances beyond our control.
  • Unauthorised access to your account resulting from your own negligence in safeguarding your password.
  • Data damage or loss resulting from unforeseen technical incidents.

In all circumstances, 1bat's maximum liability to you shall not exceed the total balance in your account at the time the incident occurs.

10. Account Termination & Disputes

You may close your 1bat account at any time by contacting our support team via in-account live chat. Once the account is closed, any eligible balance will be returned to you via your payment method, subject to the settlement of any pending bets and fulfilment of relevant bonus conditions.

Should any dispute arise regarding your account or a transaction, you must contact the 1bat support team within 30 days of the transaction date. 1bat will investigate every complaint seriously and endeavour to resolve it within 14 working days. 1bat's decision in resolving disputes is final unless compelling contradictory evidence is provided.